DSSEA Sales Partner Portal

DSSEA Sales Partner Portal Terms of Use

Version 2026-07-29

In these Terms, all services provided to you through the DSSEA Sales Partner Portal (including but not limited to access to the website) shall be collectively referred to as "Services" and we shall refer to ourselves and all our affiliated companies as "we/us/our" or "Samsung".

A. Using Our Services

By creating an account or using our Services you confirm that you accept these Terms. You also confirm that you have reached the age of 18 and have the legal capacity to agree to and be bound by these Terms.

B. Licence

We grant you a limited, non-exclusive, non-transferable and revocable licence to use our Services. You may only use our Services in accordance with these Terms and the instructions we provide in our Services. All references to our Services include all related content and any other materials used to implement and provide access to our Services, including updates, upgrades, enhancements, modifications, revisions or additions to our Services that we make available to you. You acknowledge and agree that our Services belong to us and our partners, and are protected under applicable copyright, trademark, trade secret, patent and other intellectual property laws and treaties. These Terms do not grant you any ownership interest in or to our Services, only a limited right of use that can be revoked according to these Terms.

C. User Guidelines

You agree that:

D. Updates

To share improvements and new features with you, we may provide updates or upgrades to our Services, which shall be automatically implemented in our Services from time to time, with or without prior notice to you. These updates and upgrades are designed to improve, enhance and further develop our Services, and may include bug fixes, patches, enhanced features, plug-ins and new versions.

E. User Account

You may need to create an account ("User Account") to use some of our Services. By creating a User Account, you agree that:

You can delete your User Account at any time by sending an e-mail to roy01.kim@samsung.com.

F. User Content

When you upload, transmit, create, post, display or otherwise provide any information, materials, documents, media files or other content on or through our Services ("User Content"), you grant us an irrevocable, unlimited, worldwide, royalty-free and non-exclusive licence to copy, reproduce, adapt, modify, edit, distribute, translate, and share such User Content ("User Content Licence") as necessary for the Services. We do our best to keep User Content safe, but we are not responsible if any of your User Content or other data is lost. You should keep local copies or make backups of content and other data in case something goes wrong.

We may retain the User Content indefinitely for compliance and audit purpose. All corrections you made on the User Content will not erase or overwrite its previous version from the database but will instead create a newer version of such User Content.

We may use third-party AI service to process the User Content. For more details, please refer to our Privacy Policy.

YOU ARE ENTIRELY RESPONSIBLE FOR THE USER CONTENT PROVIDED BY YOU AND FOR ANY CONSEQUENCES ARISING IN CONNECTION WITH THAT USER CONTENT (INCLUDING ANY LOSS OR DAMAGE SUFFERED OR INCURRED BY US OR OTHER USERS). YOU REPRESENT AND WARRANT THAT (I) YOU ARE THE OWNER OF ALL RIGHTS PERTAINING TO THE USER CONTENT, OR OTHERWISE AUTHORISED TO GRANT US THE USER CONTENT LICENCE; (II) THE USER CONTENT WILL NOT INFRINGE ANY INTELLECTUAL PROPERTY OR OTHER THIRD-PARTY RIGHTS; (III) THE USER CONTENT WILL COMPLY AND CONFORM TO ANY AGE CLASSIFICATION RULES AND REQUIREMENTS (INCLUDING ACCURATE AND ADEQUATE CLASSIFICATION AND RATING OF ANY USER CONTENT, AS THE CASE MAY BE) UNDER APPLICABLE LAW.

G. Anti-Crawling / Anti-Scraping

When using the Services, you must not use or access our Services in any way that could damage, disable, overburden, impair, or compromise our systems or security, or interfere with other users of our Services. Unless permitted by Samsung, you must not collect, harvest, or use, including without limitation the use of or through the use of crawling, scraping, mining, or any other similar extraction or automated methods, any information or data from our Services, servers, or systems or attempt to decipher any transmissions to or from the servers running our Services.

H. Change

We may sometimes need to change these Terms, for example, to reflect changes in the law or changes to the Services themselves. We will let you know of any changes by posting the updated Terms on our website or sending a notification to the email address linked to your account before the updated Terms become effective, with the exception of changes addressing new Services or legally required changes which will be effective immediately. If you do not agree to the changes, you may stop using our Services and delete your User Account. By continuing to use our Services after the updated Terms become effective, you confirm that you understand and accept the updated Terms.

I. Ending These Terms by You

You may terminate these Terms at any time by deleting your User Account and stopping your use of our Services.

J. Ending These Terms by Samsung

We may suspend or delete your User Account or stop providing you with all or part of our Services at any time, if:

If we suspend or delete your User Account, we will try to notify you using the email address associated with your account or the next time you attempt to access your account or our Services, depending on the circumstances. In all such cases, these Terms will terminate including, without limitation, your licence to use our Services. The termination of these Terms shall have no prejudice to any rights, obligations and liabilities that you or we have accrued or incurred during the term of these Terms.

K. Notice

We will provide you with reasonable notice of any change, suspension or discontinuation of our Services unless it is urgently required, in which case we will notify you at the same time as the change, suspension or discontinuation. To the maximum extent permitted by Applicable Law, we will not be liable to you or to any third party if we exercise such rights.

L. Warranties, Liabilities and Indemnification

Warranties and Disclaimers

We do not guarantee, represent or warrant that your use of the Services will be uninterrupted or error-free. You agree that from time to time, we may remove or otherwise limit access to the Services for periods of time at any time, without notice to you.

You expressly agree that your use of the Services is at your sole risk. The content, products and services delivered to you through the Services are provided "as is" and "as available" for your use. To the maximum extent permitted by law, Samsung disclaims all warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

You expressly understand and agree that to the maximum extent permitted by law, Samsung, its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Samsung has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) unauthorised access to or alteration of your transmissions or data; or (iii) any other matter relating to the Services.

Samsung shall use reasonable efforts to protect personal information submitted by you in connection with the Services, but you acknowledge and agree that your submission of any information is at your sole risk, and Samsung hereby disclaims any and all liability to you for any loss or liability relating to such information in any way.

No advice or information, whether oral or written, obtained by you from Samsung or through or from the Services shall create any warranty not expressly stated in these Terms.

Neither Samsung, nor its licensors represent or guarantee that the Services will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion, and Samsung disclaims any liability relating thereto. You shall be responsible for backing up your own system.

To the extent that any disclaimer or limitation on damages or liability contained in these Terms are prohibited or limited by applicable law, Samsung shall be entitled to the maximum disclaimers and/or limitations on damages and liability available at law or in equity and in no event shall such damages or liability incurred by Samsung exceed SGD10.

Any material downloaded or otherwise obtained through the use of the Services is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

This section does not include or limit in any way Samsung's liability: (i) for death or personal injury caused by negligence; (ii) for fraud or fraudulent misrepresentation; or (iii) for any matter which it would be illegal for Samsung to exclude, or attempt to exclude, its liability.

The exclusions of liability set out in these Terms do not affect your statutory rights and only apply to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless us, our licensors, our agents and all officers, directors and employees from any and all third-party claims, actions, losses, damages, liabilities, judgments, grants, costs and expenses (including reasonable solicitors' fees) arising from: (i) your use of our Services or use by any person that you allow to use our Services that is not in accordance with these Terms, (ii) any breach of this Agreement by you or by any person that you allow to use our Services, or (iii) any violation of any laws or regulations or the rights of any third party by you or by any person that you allow to use our Services.

M. General

Governing Law / Dispute Resolution

These Terms and your relationship with us under these Terms will be governed and construed in accordance with the laws of Singapore without regard to its conflict of law provisions ("Applicable Law"). These Terms will not be governed by the UN Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

Any dispute arising out of or in connection with the use of the Services, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English.

Notwithstanding the foregoing, we may apply for injunctive remedies (or an equivalent type of urgent legal relief) in any court of competent jurisdiction.

Entire Agreement / Severability

These Terms, our Privacy Policy, any additional terms that accompany our Services, any amendments and any additional agreements you may enter into with us shall constitute the entire agreement between you and us with respect to our Services, and supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to our Services or any subject matter covered by these Terms. If any provision of these Terms is deemed to be invalid, illegal or unenforceable (in whole or in part), then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect. You may be subject to additional terms and conditions that govern your use of third-party services, content or software.

No Waiver

If we do not exercise or enforce any legal right or remedy which is set out in these Terms or which we have the benefit of under any Applicable Law, this will not be construed as a formal waiver of our rights or remedies, and such rights or remedies will remain available to us.

Reservation of Rights and Feedback

Nothing in these Terms gives you a right to use the Samsung name or any of Samsung's trademarks, logos, domain names and other distinctive brand features. All rights, titles and interest in and to our Services (excluding content provided by third parties) are, and will remain, the exclusive property of Samsung and its licensors. If you choose to make available any comments, ideas, feedback or suggestions, we will be free to use such comments, ideas, feedback or suggestions as we see fit and without any obligation to you.

Export Law

You acknowledge and agree to comply with any and all Applicable Law in using our Service including, without limitation, all applicable export restriction laws and regulations.

Survival

Any provisions within these Terms that by their nature should continue to be in effect including, without limitation, the following Sections: Licence, User Content, Warranties, Liabilities and Indemnification, and General shall survive the expiration or termination of these Terms and remain valid and binding.

Electronic Communications

You agree to receive all agreements, notices, disclosures and other communications electronically including by email, push notification, pop-up or text.